Privacy Policy

Your Privacy Matters

At PeakPoint Alhambra Landscaping, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to provide you with excellent service.

By using our website or services, you agree to this privacy policy. If you have questions, please contact us at hello@alhambralandscaping.com.

Information We Collect

When you contact us or request a quote, we collect basic information such as:

• Your name and contact information (phone number, email address)
• Your property address and service location
• Details about the services you are interested in
• Photos or descriptions of your property (if you provide them)

We also collect basic website usage information through cookies and analytics tools. This helps us understand how visitors use our site so we can improve it.

How We Use Your Information

We use your information to provide landscaping services and communicate with you. Specifically, we use it to:

• Respond to your inquiries and provide quotes
• Schedule and complete your landscaping projects
• Send you updates about your service or appointment
• Process payments and maintain records
• Improve our website and services
• Send occasional updates or promotions (you can opt out anytime)

We will never sell your personal information to third parties. We only share information with service providers who help us run our business (like payment processors), and they are required to keep your information confidential.

Cookies and Tracking

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect how our website functions. We also use analytics tools like Google Analytics to track website traffic and user behavior.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encrypted connections, and limiting access to your information to only those employees who need it to provide services.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to help run our business, such as:

• Payment processors to handle transactions
• Email services to send communications
• Analytics tools to understand website usage
• Scheduling and CRM software to manage appointments

These services may have access to your information as needed to perform their functions, but they are not permitted to use it for any other purpose.

Your Rights and Choices

You have the right to:

• Request a copy of the personal information we have about you
• Ask us to correct or update your information
• Request that we delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Disable cookies in your browser settings

To exercise any of these rights, please contact us at hello@alhambralandscaping.com or call (626) 416-2029.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information.

We do not sell personal information. To exercise your rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please reach out: